Shipping Information
At BB Designer Jewellers, we are pleased to offer Complementary Express Shipping worldwide.
Shipping within Australia
For customers in Australia, we use Australia Post Express Postage for all deliveries. Once production is complete and your item is ready for shipment, you will receive a tracking number to monitor its journey. For the latest domestic delivery time estimates, please visit Australia Post Service Updates .
International Shipping
For customers outside Australia, we utilize the trusted global shipping provider DHL . For further information please visit https://www.dhl.com/au-en/home.html
• A tracking number will be provided once your item is dispatched.
• Estimated delivery time is typically 3–6 business days, depending on your location and any unforeseen delays.
Duties & Taxes
All duties, taxes and import fees are the responsibility of the customer.
• International customers should review their country’s importation policies before placing an order with BB Designer Jewellers.
• Local taxes and duties are not included in our pricing and will be payable upon arrival of your order.
• We strongly recommend enquiring about any applicable fees before purchasing.
Shipping Insurance
Our complementary shipping includes full insurance coverage for your jewellery while in transit, protecting against loss or damage.
Once your item has been delivered, we recommend arranging your own insurance for continued protection.
